plainly. POLICY & TRAINING

ABOUT

Hi, I'm Katie. I make policy make sense.

Plainly is run by Katie Rattenbury, a senior manager with more than 15 years in mental health and voluntary sector services.

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MY STORY

Why Plainly exists

I have spent more than 15 years managing mental health and voluntary sector services, including deputising as a designated safeguarding lead. I have written policies, trained teams, managed incidents and sat in front of commissioners.

Along the way I read a lot of policies. Some were brilliant. Many were 40 pages long, copied from much bigger organisations, and never opened by the people they were written for.

Plainly is the fix: short, clear documents that fit your charity, training that turns them into practice, and honest reviews that show you where you stand.

Most of all, I'm passionate about training. The people on the frontline do some of the hardest work there is, and they deserve to walk in every day with the knowledge, confidence and tools they need to support people well.

Experience in

  • Community mental health and wellbeing services
  • Safeguarding adults and children
  • Crisis and risk management
  • Managing behaviour that challenges
  • Service mobilisation, quality and commissioning
  • Staff training and supervision

HOW I WORK

What you can expect

Plain English, always

If a trustee would need to read it twice, I rewrite it.

Proportionate

Policies sized to your charity, not a national one.

Honest

I tell you where you stand, even when it's not what you hoped.

Inclusive

Diversity Implications in every policy, and accessible materials by default.

GOOD TO KNOW

What Plainly is not

Not a law firm

I provide professional policy and practice expertise, not legal advice. I will tell you when you need a solicitor.

Not a data protection officer

For outsourced DPO services or GDPR audits, I can point you to a specialist.

Not one size fits all

No templates with your logo stuck on. Every piece of work is written for you.

Five minutes. Ten questions. Three fixes.

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